The Commerce Commission (“Commission”) gives notice, under section 239(1)(c) of the Telecommunications Act 2001 (“Act”), that it has published draft amendments to the 111 Contact Code (“Code”) for public consultation.

This notice summarises the draft amendments to the Code.

Summary of Draft Amendments

The draft amendments have been published in the Draft Amended 111 Contact Code 2023 [ISBN 978-1-991085-62-7].

The draft amendments would amend the Code to:

1. Clarify the scope and obligations under the Code;
2. Refine the ways that information about the Code is provided to consumers and improve consumer protection; and
3. Improve the information that is disclosed to the Commission.

Further Information

Copies of the draft amended Code, and the supporting draft decisions and reasons paper, are available on the Commission’s website at: https://comcom.govt.nz/regulated-industries/telecommunications/projects/review-of-the-commission-111-contact-code.

Dated at Wellington this 18th day of December 2023.

COMMERCE COMMISSION.