Notice Type
Notice Title

Amended Designation of Auditing Agency

Pursuant to section 32 of the Health and Disability Services (Safety) Act 2001 (“Act”), I, Don Mackie, Chief Medical Officer, Ministry of Health (“Ministry”), under delegation from the Director-General of Health, designate The DAA Group Limited to audit the provision or likely future provision of the following kinds of health care services:

  • Hospital care services (as defined in section 4(1) of the Act) that are:
    • children’s health services;
    • geriatric services;
    • maternity services;
    • medical services;
    • mental health services;
    • surgical services;
  • rest home care services (as defined in section 6(2) of the Act); and
  • residential disability services (as defined in section 4(1) of the Act) that are:
    • intellectual;
    • physical;
    • psychiatric;
    • sensory.

    This designation is subject to the following conditions:

    1. The Designated Auditing Agency (“DAA”) must comply with the requirements of the DAA Handbook issued by the Ministry and updated from time to time.
    2. Promptly after giving a certified provider or prospective provider an audit report, the DAA must:
      • complete the Ministry of Health Audit Report Tool and provide an electronic copy to the Ministry; and
      • provide a summary of the audit report to the Ministry (refer to condition 9).
    3. The DAA must provide in writing any information about the auditing of health care services pursuant to the Act if requested by the Ministry.
    4. During the term of the DAA’s designation the DAA will allow the Ministry to audit or to commission the undertaking of audits or reviews of the DAA. This shall also include an increase in observation of audits being undertaken by the DAA. The Ministry may or may not notify the DAA of any audit or review.
    5. The DAA must immediately notify the Ministry in writing of any significant change to the DAA, including but not restricted to:
      • any change in ownership and/or control of the legal entity;
      • any change in management personnel;
      • any change to the Auditor Register (refer to condition 8); and
      • any change in the status of any third party accreditation the DAA may hold, including evidence of such accreditation and copies of any Third Party Accreditation Audit Reports or notifications in respect of their accreditation.
    6. The DAA must conduct as a minimum at least one annual:
      • internal audit that focuses on the DAA’s auditing activities undertaken pursuant to the Act, together with a compliance audit against the requirements of the DAA as set out in the Act; and
      • management review in respect of the DAA’s programmes operated pursuant to the Act.
    7. The DAA shall at all times operate an internal appeals system which is documented and conveyed in writing to all clients. Auditable records of the facts and outcomes of all client appeals shall be maintained by the DAA. The DAA must provide these records in writing to the Ministry when requested by the Ministry.
      The DAA must conduct:
      • an immediate review of the Conflict of Interest policy (POL.010), Appeals against Certification decisions (POL.005), Corrective and Preventative Action (POL.007) and Impartiality Committee Terms of Reference for The DAA Group Limited. These results and any changes to policy shall be shared with the Ministry; and
      • an immediate review of all correspondence with providers pre- and post-audit to ensure impartiality is maintained by The DAA Group Limited. These results and any changes to such documentation shall be shared with and approved by the Ministry, inclusive of copies of all standard correspondence sent to providers.
    8. The DAA must provide in writing, in a timely manner when requested by the Ministry, the details of the name, auditing qualifications and experience and, if relevant, the area of clinical or service competency of each auditor or technical expert approved by the DAA to undertake audits pursuant to the Act.
    9. The DAA must provide all documentation to the Ministry in the form prescribed by the Ministry.
    10. The DAA must hold third party accreditation with a Ministry approved third party accreditation body.
    11. The DAA must notify the Ministry of any intent to audit district health boards’ provision of hospital care services (as defined in section 4(1) of the Act), and satisfy the Ministry as per section 33(b) of the Act that it has:
      1. the technical expertise to audit the provision of services of that kind; and
      2. effective systems in place for auditing the provision of services of that kind.

    Dated at Wellington this 10th day of November 2015.

    Dr DON MACKIE, Chief Medical Officer.