Following consideration of an application made under section 51 of the Financial Service Providers (Registration and Dispute Resolution) Act 2008 ("the Act"), and after consultation with the Minister of Finance, I give notice that
I have granted approval under section 53 of the Act of the dispute resolution scheme called Dispute Resolution Services Limited established under the documents entitled Constitution of Dispute Resolution Services Limited dated 20 June 2011, the Dispute Resolution Services Limited Scheme Rules dated 8 March 2013 and the Terms of Reference of the Governing Body and Advisory Council
of Dispute Resolution Services Limited dated 8 March 2013.
Dispute Resolution Services Limited has the purpose of promoting the long-term interests of consumers and financial service providers by providing a complaints resolution scheme, to which complaints may be made, free of charge, about financial services provided by any member and that is readily accessible to consumers.
A copy of the constitution, rules, terms of reference and other documents that comprise Dispute Resolution Services Limited are available from the website address
www.fdr.org.nz/approved-scheme
Dated at Wellington this 1st day of May 2013.
HON CRAIG FOSS, Minister of Consumer Affairs.